Privacy Policy

The Business Development Centre respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679). This Privacy Policy explains how we collect, use and protect your information when you visit our websites.

Data Controller

Institute of Entrepreneurship Development
Contact

Data Protection Officer (DPO):

Tsakiridis Dimitrios
Email: dpo@entre.gr
Telephone: +30 6979110820

Personal Data We Collect

We may collect the following categories of data:

• Names and email addresses (via contact forms or newsletter sign-ups)
• Phone numbers when provided by users via contact forms
• IP addresses and basic device and browser technical information
• Cookies and usage data collected through website analytics tools

How we collect your data

The data is collected in the following ways:

• Directly, when you submit information via contact forms or newsletter subscription
• Automatically, via cookies and analytics tools used to measure website performance and usage

Why we process your data

We process personal data only for specific purposes:

• To answer queries and provide the requested information (legitimate interest)
• For the maintenance of the functionality and security of our websites (legitimate interest)
• For website performance analysis and service improvement (cookie consent)

We do not use your data for commercial promotion, retargeting or user profiling purposes, unless you have provided your explicit consent (e.g. via subscription to a newsletter or a relevant contact form).

Users may withdraw their consent at any time via an unsubscribe link included in every communication.

Data Storage and Retention

Data are retained only for as long as is necessary for the purposes for which they were collected.

In particular:

• Submissions via contact forms are retained for as long as necessary to process the request and for a reasonable period of time for administration and security purposes

• Website analytics data is retained for the period required for the statistical analysis of website usage

Data is stored on servers located within the European Union.

Cookies & Analytics

Our websites use cookies to ensure the proper functioning of the website and to analyse its usage.

The cookies used are categorised as follows:

Strictly necessary cookies
They are required for the basic operation of the website and cannot be switched off.

Analytic cookies
They are used to collect statistical data regarding the use of the website, such as the number of visitors, the pages viewed and the duration of the visit.

The use of analytical cookies takes place only with the user's consent via the cookie consent banner. Users can modify or withdraw their consent at any time via the website's cookie settings.

Data Security

We implement technical and organisational security safeguards to protect your data, including TLS/SSL encryption, restriction of access to personal data and staff training.

Third-party processors

We may share data with trusted third-party service providers, such as web hosting or traffic analytics providers, who process data on our behalf and in accordance with GDPR-compliant contracts.

Your Rights

You have the right to:

• request access to your personal data
• request the correction or deletion of your data
• request restriction of processing
• object to the processing
• request data portability
• withdraw your consent at any time

To exercise these rights, please contact: dpo@entre.gr

Complaints

If you believe that your rights are being infringed, you can:

• Contact us at dpo@entre.gr
• Submitting a complaint to the Hellenic Data Protection Authority: www.dpa.gr

Cross-Border Transport

We do not transfer personal data outside the European Union or the European Economic Area.

Minors

We do not knowingly collect data from individuals under the age of 16. If such data is discovered, it will be deleted.